Closing the responsibility gap between STR hosts and their guests
Guests don’t know what they don’t know.
To reduce conflict in our neighborhoods and help guests take care of Tahoe, this Short Term Rental Guest messaging kit is simple for hosts and unmissable for guests.
To improve behavior, place messages where they apply.
Signage about water goes near taps, fire near grills, bears on trash, parking in entryways, and noise in gathering areas.
What's In My Kit?
Each kit includes all of the following elements:
Overview One-Pager
You can include this in your rental information packet or binder.
Water
Guests don’t know there’s no need to buy water in Tahoe.
Our award-winning tap water comes from fresh clean melted snow. It’s an ideal source. We realize some of you might be used to buying water on vacation, but that’s one less thing to worry about when you’re in Tahoe. Our tap water is far better than anything you might buy in any bottle. Tahoe tap is 99.994% pure.
Faucet hang tag
For anywhere you would fill a glass or water bottle
bumper sticker
For cabinets, the fridge, the bulletin board
Mirror cling
For bathroom mirrors
Small sticker
For guests to take with them
Coasters
For surfaces throughout the home
Fridge magnet
Faucet hang tag
For anywhere you would fill a glass or water bottle
bumper sticker
For cabinets, the fridge, the bulletin board
Mirror cling
For bathroom mirrors
Small sticker
For guests to take with them
Coasters
For surfaces throughout the home
Fridge magnet
Fire
Guests don’t know which fire activities are allowed.
It’s always wildfire season in Tahoe, and the potential damage from carelessness is enormous. Please refrain from using anything that makes even a spark outdoors. Propane grilling is sometimes permitted, check first at:
Gas Tank Hang Tag
For the propane tank
QR Code Sticker
For grilling tools
Fire safety no hot dog sticker
For the grill
No Open flames sticker
For the back doors
Fridge magnet
Gas Tank Hang Tag
For the propane tank
QR Code Sticker
For grilling tools
Fire safety no hot dog sticker
For the grill
No Open flames sticker
For the back doors
Fridge magnet
Bear Box
Guests don’t know what the bear box is.
You are safe, Tahoe’s black bears are not aggressive toward humans. But it is important for our bears’ safety and yours to keep all trash locked away. Lock anything that has even touched food inside the house or in the bear box. This includes mints, wrappers, and empty cans.
To use the bear box, put each bag of trash inside the bin inside the bear box. Then lock the box and check it before walking away. Never ever ever leave trash outside the bear box, even for “just a minute”. If your trash won’t fit, keep it locked inside the house.
Trash Can sticker
Vertical and Horizontal
Bear box sticker
For the bear box
Close. Lock. Check. sticker
For the handle of the bear box
Fridge magnet
Trash Can sticker
Vertical and Horizontal
Bear box sticker
For the bear box
Close. Lock. Check. sticker
For the handle of the bear box
Fridge magnet
Parking
Guests don’t know vehicle management can have a huge impact on your Tahoe time.
We’ve saved you a spot. Use these reserved spaces to steer clear of parking fails. You really don’t want to deal with obstructing trash collection; getting reported, towed & fined; getting plowed in with snow; or stirring up the wrong kind of interaction with our neighbors.
Before leaving your car, remove anything that has even touched food. Bears will not hurt you but they can pry open cars.
Interior sign
For right inside the front door
Fridge magnet
Interior sign
For right inside the front door
Fridge magnet
Noise
Guests don’t know there are quiet times in Tahoe.
Tahoe nights are peaceful and noise carries. We keep quiet hours from 9pm – 8am to avoid complaints and fines. Even if you can’t see neighbors, they can hear you. Please keep any amplified sound indoors, keep voices low when outside at night, and be aware of any open windows or doors when playing music.
High Star rating sticker
For the hot tub, ping pong table, etc.
Quiet hours table topper
For the outdoor table
Fridge magnet
High Star rating sticker
For the hot tub, ping pong table, etc.
Quiet hours table topper
For the outdoor table
Fridge magnet
Order Your Kit Today!
When Do I Pick Up My Kit?
Kits may be picked up at one of the North Lake Tahoe Visitor Information Centers at the following locations:
North Lake Tahoe Visitor Information Center Tahoe City
100 North Lake Blvd
Next to Fanny Bridge at the Wye in Tahoe City, CA 96145
(530) 581-6900
North Lake Tahoe Visitor Information Center Kings Beach
8611 N Lake Blvd.
Kings Beach, CA 96143
(530) 581-6900